• Home
  • /
  • Blog
  • /
  • Resolving Conflict Between Teammates [Video]

By Fred Kofman
Philosopher and Vice President at Linkedin

Damned if you hear it, damned if you don’t.

Such is your predicament as a manager receiving an unclean escalation.

If you “hear the case”, you allow a team member to present the issue without the other. If you tell the person to not delegate upwards and just “fix it,” you alienate a team member who wants your help, and probably lead him to make a bad decision (with or without his colleague).

Whenever you’re offered two equally bad alternatives, choose a third.

This third option is to ask the team member to go back and escalate the issue jointly; that is to say, together with his counterpart. This allows you to preserve cultural integrity (by not allowing end runs), interpersonal relationships (by having both teammates collaborate), and organizational effectiveness (by having the most complete information possible to make a wise decision).

In the following video I discuss with Johanna how she can help two of her team members resolve a conflict through clean escalation.

 

Find more exercises related to mindfulness at work here

330 Mindfulness Worksheets

Download Simple Steps Anyone Can Follow

50% Off

  • Instantly download all of our best worksheets, categorized by 8 topics
  • Writable pdf's for you to print or share
  • Includes writable fields to write your reflections, answers and journal entries
  • Organized by meditation, health, relationships, career, self-discovery, purpose and more. Complete Index included
  • Evidence-based 
200 MEDITATION SCRIPTS

Guiding Meditations Just Got 200x Easier

50% Off

  • Instantly download our best guided meditation scripts, categorized by topic
  • Easy-to-follow pdf's for you to print or share
  • Step-by-step instructions for guiding a wide variety of mindfulness meditations
  • Deepen your own meditation while helping others
  • Evidence-based for increasing calm, care, confidence, connection, self-compassion, embodied presence and resilience

Teach mindfulness.
Make a difference.

Become a certified mindfulness meditation teacher and make a meaningful difference in people's lives.

__CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"62516":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"62516":{"val":"var(--tcb-skin-color-0)"}},"gradients":[]}}]}__CONFIG_colors_palette__
Learn More

You may also like

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

Try Our Free 100-Day Mindfulness Challenge

Free Mindfulness Exercises Delivered Each Day

Receive daily mindfulness meditations, worksheets and infographics to help you start each day mindful.

>